The Helpdesk Queen - what does it mean

It means simply that when someone decides to 'spam bomb' your site as has happened to us recently, you don't get into the situation where you cannot communicate with clients.

It means that only real clients get through to you as the system has a manual input that cannot be copied by machines It means that you are showing that your business is a real business. Not trying to run and do everything yourself.

Our business helpdesks

Alliance of UK Virtual Assistants - www.aukva.com 

Helpdesk 

It did not take us very long to realise that 13,000 e-mails at a time was abnormal and so we have instigated a helpdesk and have a generous member who will act as a facilitator for us. With the helpdesk the mails will go down to about 20 a day. 

Become a Virtual Assistant - www.iceni-it.co.uk 

Helpdesk

Our shock arrived when we realised we had just under 3,000 members and we had to deal with them and their queries. That is what we are here for.